Can I use SpaBalancer and Ultrashock in salty water? I have read that salt water reduces the number of germs and you need less water care product. We have a 2400 litre bath tub. If so, how much salt should I use for the amount of water?
I bought the new EGO3 filters. Unfortunately I now have cloudy water. What is the cause? Can I use the EGO3 with SpaBalancer?
Is the use of SpaBalancer and UltraShock suitable for use in an inflatable spa?
What precautions should I take if the whirlpool cannot be used for a longer period of time (holiday)?
Since the hardness had decreased to less than 5dH after another measurement, I wanted to increase the hardness with Calcium Booster. Unfortunately the water then became extremely milky and no longer clear (hardness then approx. 8dH). What went wrong?
We would like to switch to the SpaBalancer. Now our question: Is it still possible to measure the disinfection content with the Blue Connect Pool Analyzer? This measures the redox value.
What is alkalinity and what does it do in water?
If I now still clean my whirlpool with chlorine, can I switch to Spabalancer? Do I have to empty the whirlpool completely or can I use the water with the chlorine? Is Spabalancer difficult to use ?
Should I fill my whirlpool with my water softener? Do I then have soft water?
Can SpaBalancer water care be used for Nordic wooden barrels - bath tub, bath barrel - with sand filter system? The hot tub is intended for tourists.
Can I use SpaBalancer Ultrashock without danger?
We have a Swim Spa Dual Zone Whirl Pool (36°C) with approx. 900 l and counter swimming area (28°C) with approx. 6800 l and want to clean the pipes with SystemFlush. Is there a trick for the counter-swim area or do we really have to add 5 l SystemFlush?
Since my husband got a rash on his legs due to chlorine in our whirlpool, we now use SpaBalancer. But after a few months, my husband had another skin rash and, despite changing the water, he also complained of breathing difficulties. What could be the cause of this?
What must be observed when transporting, storing and using SpaBalancer UltraShock? How much does the product bleach clothes and wood?
I have been cleaning my inflatable MSpa Delight Alpine D-AL06 spa with oxygen multitabs. Do I have to refill the whirlpool or can I switch directly to water care with SpaBalancer?
We have converted our Intex whirlpool from chlorine to spabalancer. The next morning the edge felt a bit slippery. The water became turbid and smelled musty. What could be the cause?
How often is it necessary to clean the pipes in the whirlpool with SystemFlush? And what should be observed when changing the water in the whirlpool?
Why does the pH value rise constantly? I have already added a whole bottle of pH-Minus to the water. Nevertheless, the pH value rises again and again.
After a systematic cleaning of the spa previously treated with bromine, I have started using the SpaBalancer products. The pH value remains at 7.9 despite many daily adjustments. Is this normal?
We have an inflatable whirlpool and have disinfected it with chlorine until now. I now have an eye inflammation and assume that the chlorine is the cause. Does the pool have to be refilled when switching to SpaBalancer?
How long should I use only the SpaBalancer Ultrashock with hard water in the inflatable whirlpool? And how high should the concentration be in the water?
Due to a skin problem or skin disease, I can no longer use my hot tub because the water care products affect my skin. Is there an alternative to the classic chlorine disinfection of whirlpools?
Can I use SpaBalancer products such as Ultrashock and FilterClean for cleaning when changing the water without dangerous chemical reactions occurring with the ion system?
We have increased the addition of ultrasound and are at about three times the recommended dose. The water is clear, but has a very musty smell.
Is it possible to combine the ACE Electrolysis and SpaBalancer? And what does the ACE Electrolysis system from Hotspring do? What do I have to consider when combining them?
Does SpaBalancer Basic have a descaling effect on my water in the whirlpool tub, or is it only SpaBalancer SoftWater that descales? What other options do I have for descaling my whirlpool water?
Do you always need to use SpaBalancer Basic with SpaBalancer UltraShock or is it enough to just use Basic on its own?
What should I do if I have too much UltraShock in the water? The chlorine value on the SpaBalancer Test strips is between 5 and 10 ppm, and more often at 10 ppm, and doesn’t go down after that!
Can SpaBalancer UltraShock be combined with Aquafinesse products? Is there any kind of dispenser that would always keep the amount of UltraShock in the spa at 1 ppm?
Can I empty my outdoor whirlpool in winter? Or should I lower the temperature to 16 degrees and then increase it again in April?
I have lots of gel-like flakes in the water. What is it, and what can I do about it? Are these flakes dangerous?
What is Biofilm and what can I do to avoid it?
Can SpaBalancer also be used for a wooden hot tub with a stainless steel oven and a sand filter system? And how do I clean the sand filter?
The cleaning of the water in a swim spa is in one sense easier to achieve, and in another sense harder to achieve than with a jacuzzi.
We do not use our whirlpool continuously. It is located in a vacation house and is only used twice a year, each time for 2 to 3 months. Is that a problem?
How does SpaBalancer work with the different water hardnesses? How hard should the water be? What should I do if the water is too hard?
A slippery film has developed on the walls and the floor of the whirlpool. What is going on?
Is SpaBalancer skin-friendly? Are there any meaningful tests for this?
I would like to go on holiday. What do I have to bear in mind when caring for the water in my whirlpool?
I start coughing and experience shortness of breath when I use the hot tub. What is the cause and what can be done about it?
Deposits and biofilm may settle in pipes, especially in new spas, but also in spas have been empty for long periods of time or spas in which chlorine was used during operation. How do I proceed with a thorough cleaning of the whirlpool?
I use SpaBalancer and yet the water in the whirlpool smells musty and foul. What is the cause of this and what can I do about it?
What should I pay special attention to when filtering and cleaning filters? Which cleaning agents should I use?
After a few weeks the whirlpool water has changed colour from blue to greenish, even after adding fresh water. What is the cause and can something be done about it?
Is the SpaBalancer system safe? Can I go in the whirlpool without worrying about bacteria?
Is UltraShock a chemical or a biological agent for whirlpool water care? Are there any health hazards associated with its use?
Is SpaBalancer also effective against legionella in the Jacuzzi or whirlpool? And can this be proven?
I’ve been using SpaBalancer for six weeks. The water is crystal clear. Now on the acrylic at the waterline a brown rim has formed. What is it, and what can I do about it?
Is SpaBalancer completely healthy to use? A kinesiological test of whirlpool water maintained with SpaBalancer.
When used, nozzles form a spray which irritates the respiratory tract. What is it, and what can I do about it?
The water in my whirlpool is slightly light green and not blue. What is the reason for this?
Can I also use SpaBalancer with my whirlpool with sand filter? Or is only a cartridge filter allowed - because of the mandatory two-week filter disinfection?
Can the SpaBalancer water care system for the whirlpool also be used if you have lung disease?
Do I need to adjust the pH value when using SpaBalancer? How high should it be, if possible?
Do I need an ozonator for SpaBalancer to work?
I refilled the whirlpool and added SpaBalancer to the fresh water. The water turned a milky colour - why is that?
How often must I change the water in the whirlpool? When using SpaBalancer, should the whirlpool water be changed as frequently as when using chlorine?
What does the SpaBalancer chlorine-free water care system for the whirlpool consist of? And how does it work?
We’ve been using SpaBalancer in our new hot tub right from the start. For about 3 weeks now I’ve been noticing brown slime forming around the nozzles. What could this be related to?
It may be encapsulated dirt. SpaBalancer encapsulates dirt at the molecular level and forms clumps around it. The clumping causes the surface area of the dirt to increase, after which it’s filtered out. However, sometimes this encapsulated dirt is deposited in areas with no...
If I don’t use my Softub for three days, a smooth film develops on the bottom. If I move my hand over it, it disappears. What is this?
SpaBalancer encapsulates foreign matter at the molecular level.
The smooth film is composed of these encapsulated foreign substances. This is because the Softub only filters when it heats up. When using SpaBalancer, 6 hours of filtration are needed per day. In summer it filters for less than an hour. For this reason,...