Shipping and payment terms

Shipping costs and delivery times by country

CountryISOZoneShippingfrom 75 € 1)from 150 € 1)Surch. up to 2)Surch. 2)Time 3)Note
Germany DE DE 5,90 € free free < 10,00 € +3,00 € 1–3 AT  
Austria AT EU 12,90 € 5,90 € free < 10,00 € +3,00 € 5–9 AT  
Switzerland CH CH/LI ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 30)
Liechtenstein LI CH/LI 15,90 € 5,90 € free < 10,00 € +3,00 € 7–10 AT 7)
Belgium BE EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Bulgaria BG EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Denmark DK EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Estonia EE EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Finland FI EU 21,90 € 16,90 € 11,90 € < 10,00 € +3,00 € 8–15 AT  
France FR EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Greece GR EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Ireland IE EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Italy IT EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Croatia HR EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Latvia LV EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Lithuania LT EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Luxembourg LU EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Malta MT EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Netherlands NL EU 12,90 € 5,90 € free < 10,00 € +3,00 € 7–11 AT  
Poland PL EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Portugal PT EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Romania RO EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Sweden SE EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Slovakia SK EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Slovenia SI EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Spain ES EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Czech Republic CZ EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Hungary HU EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Cyprus CY EU ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
United Kingdom GB   ~–~ ~–~ ~–~ ~–~ ~–~ ~–~ 4)
Norway NO 40,00 € 35,00 € 30,00 € < 10,00 € +3,00 € 10–15 AT  
Version: SB-2026.08.20-01

Notes

  • 1) Shipping costs by cart value
    From the specified cart value onwards, the specified shipping costs apply. The cart value after discounts and vouchers and before shipping costs are calculated is decisive.
  • 2) Minimum order surcharge ("Surch.")
    If the cart value falls below the amount specified under "Surch. up to", the surcharge listed under "Surch." is charged in addition. The decisive value is the cart value after discounts and vouchers and before shipping costs are calculated.
  • 3) Delivery time
    The indicated delivery time is given in working days (AT). Weekends and public holidays may extend the delivery time accordingly.
  • 30) SpaBalancer in Switzerland
    SpaBalancer is available in Switzerland exclusively via https://www.spabalancer.ch.
  • 7) Notes on import, customs clearance and VAT for deliveries to this country
    For deliveries to this country, invoicing is issued without German VAT. Any taxes, customs duties and other charges incurred upon import are to be borne by the customer. Any bank fees related to the payment must also be borne by the customer. For deliveries to a German delivery address, we do not offer subsequent reimbursement of German VAT due to a later export of the goods.
  • 4) Regulatory requirements
    Delivery to this country is currently not possible due to regulatory requirements related to the PPWR.
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