Do you always need to use SpaBalancer Basic with SpaBalancer UltraShock or is it enough to just use Basic on its own?
Answer:
SpaBalancer on its own may be enough, however, I can't promise this with 100% certainty. In these 5 cases, we recommend the use of UltraShock.
1) If there are already deposits in the pipes, it is possible that SpaBalancer will cover them and encapsulate these deposits. This process will overload the SpaBalancer and the encapsulated deposits will later flake off and end up in the water.
2) If the whirlpool has a "cheap" unbranded filter, this will compromise the filtering.
3) If the water isn't filtered for long enough or the filter isn't sufficiently clean, the encapsulated pollutants will not be filtered out of the water. This can cause clouding and deposits on the sides of the whirlpool.
4) Because SpaBalancer also encapsulates the minerals in the water and carries them out of the water over time, in some areas where the water supplied has a high level of minerals, this can place an unusually high load on the SpaBalancer.
5) The efficacy of SpaBalancer gradually builds up. SpaBalancer will work best after 3 months.
In our experience, 80% of our customers have no problems at all when they only use SpaBalancer. But because we strive for 100% good results, we also offer Ultrashock. We recommend using UltraShock according to the dosage directions for the first few weeks or even a little more if necessary.