Is SpaBalancer itself decalcifying, or is it only SpaBalancer SoftWater which does that? -- F033

Does SpaBalancer Basic have a decalcifying effect or is it only SpaBalancer SoftWater that decalcifies?

Answer:
SpaBalancer removes excess minerals from the water. However, this is a process that can take several weeks. The water contains minerals in a dissolved state. These dissolved minerals cannot be removed by SpaBalancer. These minerals are in a chemical equilibrium with carbonic acid. By heating and swirling the water, the carbonic acid escapes and the chemical equilibrium with the minerals is dissolved. Limestone is formed. This resulting limestone is encapsulated by SpaBalancer and is then disposed of via the filters. Since this process of limestone formation (especially shortly after filling) can occur very quickly and very massively, SpaBalancer is often overloaded because the dosage is not sufficient for massive limestone formation.

There are currently three methods to prevent this massive limescale formation:
1) Use of SoftWater. This agent does not soften the water. It surrounds the calcium-forming ions and thus prevents limestone formation.
2) Always keep the pH value of the water below 8.0 during the first weeks. Limestone formation occurs at pH values above 8.0. After a few weeks, the carbonic acid outgassing stops and the pH value remains stable by itself.
3) Use our SoftWater Pads when filling the whirlpool. Calcium ions are exchanged for sodium ions in this Pads. As a result, the water becomes softer and can no longer form limestone.

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